Frequently Asked Questions

Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

Pick an item, if it says pre-order. You’ll checkout as normal, I’ll order the product which takes up to 14 days and I will ship to you, which is 1-3 days.

At Isis x Nunu, all sales are final, and we do not offer refunds.

However, your satisfaction is important to us. If you have an issue with your order or are unsatisfied for any reason, please visit our Contact Us page and submit a request with your order details and a description of the issue.

We review every request individually and will do our best to find a fair solution. You can expect a response within 24 hours.

To contact us, click the Menu in the top-left corner of the page, then select Contact Us and submit your request. You can also send us a message on Instagram at @isisxnunu.